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CliffScout Support

Get Help

Need help with CliffScout? Have a bug to report or a feature suggestion? We'd love to hear from you.

Email: cliffscout@fullsnackdevs.io

We typically respond within 2-3 business days.

Common Questions

How do I report a wrong location?

Tap the spot pin → tap "Wrong location?" on the spot detail page → fill in the correct location and submit.

How do I add a new cliff jumping spot?

We're working on adding this feature. For now, you can submit detailed reports on existing spots and our team reviews them weekly.

How do I download offline maps?

Tap the "Offline Maps" button on the main map → select a region → tap "Download". You can have up to 500MB of offline maps total across regions.

Is cliff jumping legal?

This varies by location. Some spots in CliffScout are on private property or in restricted areas. Always verify local regulations before visiting any spot. CliffScout does not endorse trespassing or illegal jumping.

How accurate is the spot data?

CliffScout combines data from OpenStreetMap, public sources, and community contributions. Spots are tier-coded: - 🟢 Green: Verified by multiple sources - 🟡 Yellow: Single-source verified - 🟠 Orange: Community exploration tier (verify yourself)

Conditions change constantly. Always verify current conditions before any jump.

Safety

Cliff jumping is inherently dangerous. Read our safety guidelines in the app (Settings → Safety Guidelines).

If you experience a medical emergency, call your local emergency number immediately. CliffScout is not a substitute for emergency services.

Privacy

See our Privacy Policy.

Report a Spot or Content Issue

If you see a spot that should be removed (private property, dangerous, illegal, or inappropriate content), email us at cliffscout@fullsnackdevs.io with the spot name, location, and reason for removal request.